Wirral’s helpline for children and young people
Wirral Council have launched a dedicated live chat to support children and young people through whatever problems they may be facing.
Launched alongside the existing freephone helpline, the live chat feature will support children who would rather speak to an advisor online rather than on the phone. All live chats and phone conversations are confidential, the only time information will be shared is if the team feel the young person or child is at risk.
The team will be available to talk through any worries, stresses a young person may have or just be a friendly virtual voice if they need someone to speak to. The team will help in whatever way
they can and whatever the problem is. The live chat can be found on the council managed ‘It’s never ok website’ http://www.itsneverokwirral.org/chat or by calling the freephone helpline on 0808 196 4147.
The team are available online and on the phone Monday to Friday, 9am to 5pm. They are also now available extra hours on Wednesdays 7pm-10pm.
Outside of these hours young people can contact:
Childline every day, 7.30am -3.30am – 0800 1111.
CAMHS out of hours advice line: 5pm-10pm Monday to Friday -01244397644, 12pm-8pm at weekends

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