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Wirral Family Information Service

Childcare advice and support for parents/carers and families of children 0-25

Family Information Service is a free council service providing support and advice to parents/carers looking for childcare (full or part time)

FIS hold updated lists of all ofsted registered childcare providers on the Wirral.These include childminders,day Nurseries,Pre-schools,holiday provision and before and after school care. Details can be emailed/posted out as requested through the website : [email protected] or freephone number: 0800 0858 743

Family Information officers are able to offer a brokerage  service to support parent/carers who have specific childcare needs.

Contact Us

  • Wirral Borough Council,Children and Young Peoples' Department,Hamilton Buildings,Birkenhead,CH41 1ND
  • 0151 666 3980
  • [email protected]
  • [email protected]
  • Family Information Service Officers
  • Family Information Service Officers

Special Education Need & Disability

Social Communication

Physical Difficulties

Sensory Processing Difficulties

Speech and Language

Hearing Impairment/Deafness

Visual Impairment

Learning Disabilities

Mental Health and Emotional Wellbeing



Facilities and Accessibility

About this Listing

Funding Status: Council Service

Method of Referral: Self referral through website/free phone number

School Hours: Website accessible 24 hours,call centre;office hours 8.30am-5.00pm Mon-Fri- answer phone available outside office hours.

Eligibility: None

Cost: Free phone number (charges may apply if using mobile)

Parking/Travel Information: No info given. Please contact the service provider.

Co-designed school:  No

How does somebody raise a concern about the school?: Through the website Wirral.gov.uk : comments and complaints.Telephone the information and advice team on 606 2020. Write in to the Info and advice team at Wirral Council,Po box No2,Birkenhead,Wirral,CH41 6BU.

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