Healthwatch Wirral has a statutory function to listen to the public and explore their views and experiences to ensure the public voice is at the heart of health and care provision when we work with the providers of services, CQC and decision makers.
Other statutory duties of Healthwatch include:
- Enter & View – we can enter and view any service where health and/or care is provided to learn what it feels like to use a service, to have someone we love accessing a service, and to work in a service
- NHS Complaints Advocacy – for people who have experiences that they feel they need support to complain about.
Everything we offer is on our website: https://healthwatchwirral.co.uk/
You can contact us on 0151 230 8957 or email [email protected] – we are here to #Spare5 for you!
Healthwatch Wirral – on the road again!
Members of the Healthwatch Wirral team are out and about in the community from now until the end of June. We’re working with Wirral Council, Involve Northwest and other local organisations to help deliver rapid COVID tests and hear about your experiences of health and social care. Keep an eye on our social media to find out where we’re going to be each week: https://www.facebook.com/healthwatchwirral
COVID-19 vaccination feedback
We have been working with vaccination sites since the start of the year and have recently published our second report capturing local people’s experiences of the COVID-19 vaccination. This report pulls from over 8,000 leaflets and feedback is very positive overall. You can find the report on our website: https://healthwatchwirral.co.uk/wp-content/uploads/2021/05/April-Vaccination-Report-all-sites.pdf
Don’t forget to keep an eye out for Healthwatch leaflets when you’re called for your vaccination so you can tell us about your experience!
Wirral Feedback Centre – https://speakout.healthwatchwirral.co.uk/
You can tell us about your experiences of any health and social care organisation through the online Feedback Centre to help us improve care for everyone. It’s quick and easy to use – just search for the service you’ve accessed and answer a few quick questions about your experience.
#Spare5 today to tell us about your experiences!
Feedback Centre Flyer – Hospitals
Contact: Micha Woodworth, Project Manager.
Email: [email protected]